Last updated: 30th December 2021
What we collect
We may collect the following information from you:
- Name and address
- Payment details
- Contact information including email address and telephone number
- IP address
- Requests to customise our products to your specifications
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and we may contact you by email, phone, or post for the following reasons:
- To process your order and obtain payment
- For internal record keeping
- To clarify your requirements for customised products and services
We do not use your personal information for direct marketing purposes.
We will never sell your personal information to third parties.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it our customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
We do not analyse your browsing behaviour to draw inferences or create profiles about your personal preferences and behaviours.
You can choose to accept or decline cookies.
Links to other websites
Our website may contain links to other websites. When you use these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may request details of personal information which we hold about you under the Data Protection Act 2018. If you would like a copy of the information held on you, please write to us by email or via our contact form.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.